Quick Guide for Consumers

We welcome new requests from people and organizations who need captioning, i.e., consumers of captioning services.

All requests are reviewed promptly. Sometimes CaptionMatch will ask the consumer for clarification. Please do not put any identifying information on the request form.

After the quick review, requests are e-mailed to all registered providers. Everything remains anonymous until a match is made.

Please note:

  1. If you want to use a provider you found earlier with CaptionMatch for a new job, simply send an e-mail to [email protected] to inform us.
  2. All matches made using CaptionMatch obligate both consumer and provider to use CaptionMatch for all additional captioning assignments.
  3. If you want to place a new request and open it to new proposals again, use the request form as you did earlier.
  4. If you have completed work on one project with a provider, let us know if you are satisfied or not satisfied, with suggestions for us to consider.