CCAC’s CaptionMatch Service – Important Changes

June 2017
CaptionMatch – a free service to locate a provider – was designed by a CCAC volunteer and was active for about five years. The original online system has now changed to use e-mails to CCAC directly. CCAC volunteers will still aim to help anyone or any group find a captioning provider, time permitting. Please read below and e-mail CCAC with any questions.
REGISTRATIONS from new Consumer users and new Providers will still be done using this website and system.
CHANGES in how to use the system are outlined below:
REASON FOR THE CHANGES:  The CaptionMatch system is in need of several updates. The CCAC does not have resources at the current time for the required upgrade, which would also streamline the hours put into dealing with each request.  It takes quite a lot of time, as all providers know, to manage any request since it often involves educating the user and many communications back and forth. The CCAC is an official non-profit and all-volunteer organization.